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Frequently Asked Questions

Answers to Common Questions

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How does automated bKash/Nagad payment reconciliation work?

When a customer completes a Send Money or Payment transfer, your mobile carrier delivers an SMS confirmation. Our Android SMS Listener app parses the transaction ID, sender number, and amount in real time and submits it to TakaFast. The invoice is marked complete in under 3 seconds and your store webhook triggers automatically.

Can I add multiple bKash or Nagad numbers to my store?

Yes! You can add multiple payment numbers across your active devices. Note that each individual phone number can only be registered once under each provider (e.g. you cannot enter duplicate copies of the same bKash number), ensuring clean routing and zero transaction ambiguity.

How does USDT BEP-20 crypto payment work?

USDT BEP-20 payments are available on the Ultra plan. Our system uses secure HD wallet derivation to generate a unique BSC address for each invoice. Customers have a 15-minute payment window to transfer the exact USDT amount. The blockchain transfer is confirmed automatically via BSCScan / Blockscout without manual intervention.

When can I withdraw my merchant balance earnings?

If you process payments through our centralized Official Gateway channel, your earnings accumulate in your merchant wallet. You can submit payout requests anytime to your bKash, Nagad, or Bangladeshi Bank account. Withdrawals are processed same-day according to platform clearing schedules.

Why was my domain rejected or blocked?

For security and fraud prevention, all API checkout requests must originate from an approved, whitelisted domain. Ensure your store domain has been added in Store Settings → Whitelist. Domains operating illegal gambling, betting, or counterfeit goods are strictly prohibited.
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Gateway Status: All Systems Fully Operational • 99.98% 30-Day Uptime
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